We have made improvements to the trail path and whilst we will always try to be as fully inclusive as we possibly can, as the trail is presented in the natural landscape, some of the terrain through woodland may be particularly challenging in wet weather.
Please see our Terrain Guide here, and use your discretion to make an assessment of the suitability of the trail: Are there any images of the terrain and access facilities?
If you would like to shorten your visit, please speak to event staff in a Hi Vis jacket and they will advise the alternative route/s. Please note that if you take the shorter path, you will miss some of the light displays.
If you are attending in a mobility scooter or powered wheelchair, please ensure this is fully charged up prior to your visit. There is a wheelchair charging point halfway at the Elf's rest spot.
We do have an all-terrain manual wheelchair available for hire free of charge, subject to availability. To enquire about hiring this, please fill out a request via the contact form under 'Accessibility Information' and ask to speak to a member of the team. Please note at £100 deposit is taken on site
https://help.windsorilluminated.com/hc/en-gb/requests/new